How can we help you today?
Whether you need help with a recent ride, have questions about our services, or want to partner with us, our 24/7 support team is always here for you.
Live Chat
Chat with our support team in real-time.
Email Support
Drop us an email and we'll get back to you.
Response in 24 hrs
Call Support
Speak to our team for quick assistance.
9:30 AM - 7:30 PM
Help Center
Find answers to common questions and guides.
Reach us anytime
We're here for you,
round the clock.
Safe & Secure
Verified drivers, live tracking
and safety features to
keep you protected.
Affordable Pricing
Transparent fares with no
hidden charges. Travel
more, spend less.
Quick & Reliable
Quick pickups and on-time
drops, every time you
ride or send.
Live Tracking
Track your ride or parcel
in real-time and share
with loved ones.
Parcel Delivery
Send documents, gifts
or anything with safe
and fast delivery.
Easy to Use
Simple app, smooth
experience. Book rides
or parcels in a few taps.
Frequently Asked Questions
Booking & Rides
How do I cancel a ride?
You can cancel your ride from the active trip screen without any fee within the first 3 minutes of booking.
Payments & Refunds
When will I get my refund?
Refunds for cancelled rides or failed transactions are automatically processed within 3-5 business days to your original payment method.
Driver-Related Issues
Driver asked for extra cash?
Ghumakkadh strictly prohibits offline payments over the estimated fare. Please report such incidents immediately via live chat or email.
Parcel Delivery
Is my parcel insured?
Yes, all items sent via Ghumakkadh Parcel are insured up to ₹5,000 for loss or damage during transit.
Account & App Issues
I can't log in to my account.
Ensure you are using the latest version of the app. If you changed your registered phone number, please contact us via email to securely update your profile details.
Still need help? Send us a message
Fill out the form below and our dedicated support team will get back to you shortly.
Registered Office
Hindustaan Innovations Pvt. Ltd.
CO: B-41, Sector-8A, Kamal-Vihar,
Raipur (C.G.) - 492001
Phone: 0771- 299 - 4005
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Community First
Building a community that
moves together and grows
together.
Trusted by Millions
Millions of happy commuters
and customers across
India trust us.
Always Improving
We keep innovating to bring
you better features and
experiences.
Made in India
Proudly made for India,
powering movement in
every city and town.